It’s About Conversation, Not Marketing
After reading The problem with ‘conversational marketing’ I was inspired to express my views on the importance of conversation and the evolution of marketing. Let’s be clear, the real problem with...
View ArticleMy Interview with Clay Shirky
During Web 2.0 Expo I was fortunate to snag a few minutes with Clay Shirky, the author of “Here Comes Everybody” at the Blogtropl.us Blogger Lounge hosted by The Conversation Group. One of the main...
View ArticleLiving in the Era of Conversation
Over the past few months, I have had several opportunities while speaking, to experientially teach people the power of conversation to create understanding between people that goes beyond our choice of...
View ArticleThe Broken Promises of American Airlines
Wondering what airlines and mobile phone carriers have in common? They both exploit customers. Well, to be fair, I really just think they are both in the same class of companies. Companies that often...
View ArticleBuilding Our Future: A Blueprint for Leading in a Connected Society
Note: This post outlines our plan for a video project / documentary we are producing while in Austin next week. Many of you, like myself, have spent the past several years, or decades perhaps, focused...
View ArticleA Week of Progress, Hope and Friendship in DC
What an awesome week in DC. As an IBM Futurist (influencer, amplifier, thinker, whatever), they often invite me to attend various conferences and events to learn, to ‘report’ via social media and to...
View ArticleA Conversation with a Master, Dave Gray’s Origin Story
In this episode of CXDNow, host Chris Heuer interviews Dave Gray, founder of world renowned visual communications firm XPlane and author of Gamestorming, The Connected Company and many other great...
View Article
